Voicemaxx Privacy Policy

Effective Date: July 2, 2026
Last Updated: October 23, 2026

Voicemaxx (the apps, websites, and related services) is operated by Starquest Studio LLC ("we," "our," or "us"), a Massachusetts-based company located at:

Contact: privacy@starqueststudio.com

This Privacy Policy explains what information Voicemaxx collects, how it is used, and who it is shared with. It replaces any prior version of this policy in its entirety.

1. Scope of This Policy

This Privacy Policy applies to the Voicemaxx iOS and Android apps, website assessment and checkout, subscription management, accounts, invite links, referral and community backends, and AI processing gateway. By using Voicemaxx, you acknowledge the practices described here.

The Android app is available from age 9 with a restricted, private child experience. Community, dating, selfie analysis, referral, purchasing, and third-party analytics features are available only to adults. See Section 12.

2. Data Storage Philosophy

Voicemaxx trains your speaking voice through recorded drills, an optional community voice-rating feature (Voice Arena), an optional AI-analyzed selfie feature, an optional friend voice quiz, and a friend-referral program. Some of what you do in the App stays entirely on your device; some of it is necessarily sent to us or to the third-party processors described below so those specific features can work. This policy tells you, plainly, which is which.

2.1 Stays on your device

• Your voice recordings and drill takes (the audio files themselves) — these stay on your device unless you choose to share a specific recording to Voice Arena (Section 5.4), which uploads that one recording
• The AI-deepened preview of your own voice generated during onboarding — this is produced entirely on-device by a local pitch/formant-shifting engine; your audio is never uploaded to create it
• Your pitch, resonance, and clarity scores from voice analysis — measured on-device via local signal processing, not sent anywhere
• Your name and onboarding "commitment" signature
• Your age range, quiz answers, and vocal-habit answers, except that for known-adult users a limited set of non-sensitive profile choices may be attached to pseudonymous analytics as described in Section 3
• Your course and drill progress

All of the above is stored locally in the App's on-device database. We cannot see, access, or recover it, and it is deleted automatically when you delete the App.

2.2 Sent to us or a processor, because the feature requires it

• Anonymous usage and diagnostic events for known-adult users (analytics — Section 3)
• A selfie, only if you choose to use the optional LooksMaxx feature (Section 5)
• Spoken text you produce during an AI roleplay/avatar practice session, only while you're using that feature (Section 5)
• Your email address, only if you choose to opt in to the squad referral program (Section 6)
• Your email address, only if you ask us for a free guide on our website (Section 6.1)
• A voice recording, plus the display name and accent description you enter, only if you choose to share a recording to Voice Arena (Section 5.4)
• An account identifier and authentication-provider identifier when an adult creates or signs in to an account; we do not receive the password for a Google or Apple account
• If you use the website assessment, the broad goal, selected plan, anonymous browser session identifier, attribution parameters, checkout email, and IP-derived tax location needed to price and process the purchase; detailed assessment answers remain in your browser
• If you manage a website subscription, the billing email, a short-lived hashed cancellation-code record, the Stripe subscription status and paid-through date, the time and reference for the outcome, and any optional cancellation reason or comments you choose to provide; the code is used to authenticate the request, financial cancellation records are retained as required, and optional comments are deleted within 180 days

3. Analytics & Attribution

We use analytics and attribution SDKs to understand how the App is used, diagnose problems, and measure the effectiveness of our marketing. These tools automatically collect:

• An anonymous, randomly generated install identifier (not your name or email)
• Device type, OS version, IP address, and app version
• App usage events (e.g. which screens you open, when a drill completes) and crash/performance diagnostics
• Recording-quality diagnostics for voice takes (e.g. audio dropout counts, input route) — technical metadata only, never the recorded audio itself
• Derived numeric voice measurements from the onboarding voice test (for example median pitch, pitch variation, spectral and timing statistics, filler-word counts, and the resulting scores), sent as numbers only — never the recording or the transcript — so we can calibrate scoring across devices and voices
• Install-attribution data (which ad or link led to your install). On iOS, an advertising identifier is used only if you grant Apple's App Tracking Transparency (ATT) permission; on Android, the Google Advertising ID is used only after you select an adult age range.

The providers we use for this are:

• PostHog — product analytics. Privacy policy.
• Mixpanel — product analytics. Privacy policy.
• Microsoft Clarity — session replay and product diagnostics. We use a random app identifier rather than your name or email. Privacy statement.
• Meta Platforms, Inc. (via Tenjin) — ad performance and attribution. The App does not include Meta's SDK; Tenjin sends only the install and app-event postbacks we configure for Meta. Your advertising identifier is included only if you grant ATT permission; otherwise Meta receives privacy-preserving or aggregated attribution data. Privacy policy.
• Tenjin, Inc. — install attribution and store-validated subscription measurement. On iOS, when ATT is undetermined, the App delays Tenjin's first connection while waiting for your response (subject to a timeout), then uses attribution methods that do not rely on the advertising identifier if you decline. Subscription measurement is based on a store transaction and the store credentials configured directly with Tenjin rather than the App's displayed list price. Privacy policy.

This data is pseudonymous, tied to the anonymous install identifier rather than your name or email, and is used for product improvement and marketing measurement. We do not sell it, and we do not use it to build cross-app advertising profiles beyond the install-attribution purpose above.

4. Onboarding Information

During onboarding you provide your name, an age range, and answers to a short quiz about your voice and goals; you may also draw a signature on a "commitment pledge" screen. Your name and signature image are written only to the App's local on-device database and are not sent to our servers or analytics providers. For known-adult users only, the age range and a limited set of non-sensitive product choices (such as daily practice commitment, referral source, selected product segment, gender selection, and privacy-consent choices) may be attached to the pseudonymous analytics profile described in Section 3. Recordings and transcripts are never attached to that profile; derived numeric voice measurements are, as described in Section 3. No onboarding information is sent to an AI provider.

5. Voice Analysis & AI-Powered Features

5.1 Voice recording, scoring, and the deepened-voice preview

When you record a speaking sample, Voicemaxx measures your pitch, resonance, clarity, and stability entirely on your device using local digital signal processing. The onboarding voice test (and a recording you upload in its place) is additionally sent over an encrypted connection to our Cloudflare Worker, which passes the audio to our speech-to-text processor ElevenLabs to produce a word-timed transcript used to measure your pace and filler words; the audio is processed for that transcript and is not stored by Voicemaxx. If the transcript cannot be produced, those two measurements are shown as unavailable rather than estimated. Otherwise the only time a voice recording leaves your device is if you deliberately share one to Voice Arena — see Section 5.4. The "deepened voice" preview you hear during onboarding is your own recording, pitch- and formant-shifted by an on-device audio engine; it is not generated or processed by a third-party AI service, and the source audio never leaves your device to produce it.

If you choose to enable live speech-to-text during a drill (so the App can tell when you've finished reading a prompt), transcription uses the speech-recognition service supplied by Apple or Google for your device. Depending on your device and settings, the platform provider may process this on-device or transmit audio to its servers to generate the transcript; that processing is governed by the platform provider's privacy policy, and the resulting transcript is used only to time the end of your take.

5.2 LooksMaxx (optional selfie analysis)

LooksMaxx is an optional bonus feature. Only after you turn on the disclosed AI permission and choose a selfie, the photo is resized and compressed on your device, then sent to our Cloudflare AI Gateway, which forwards it to Google Gemini (a Google LLC service) for an entertainment-grade aesthetic readout and improvement tips. If you leave AI sharing off, cancel the confirmation, or do not use LooksMaxx, no selfie is sent.

• Cloudflare, Inc. — proxies the request and holds the upstream API credentials so they don't ship inside the App. Privacy policy.
• Google LLC (Gemini) — analyzes the selfie and returns the rating. Privacy policy.

We do not store your selfie on our servers after the request completes, and the resulting score/thumbnail is saved only in the App's local on-device database.

5.3 Timed-response coaching

The optional timed-response lesson can provide personalized writing and speaking feedback. Only after you turn on the disclosed AI permission, the App sends the speech transcript, assigned category and topic, duration, word count, words per minute, and filler count through our Cloudflare AI Gateway to OpenAI. OpenAI returns coaching about confidence, structure, pace, and concision. The raw audio recording, your name, email address, photos, and videos are not sent to OpenAI for this feature. If permission is off, the App uses local scoring and coaching heuristics instead and makes no remote AI request.

• Cloudflare, Inc. — proxies the request and holds the upstream API credential. Privacy policy.
• OpenAI, L.L.C. — analyzes the transcript and speaking metrics and returns the coaching response. Privacy policy.

Voicemaxx does not store the submitted transcript or speaking metrics on its servers after the response is returned; the lesson result remains in the App for the active session.

5.4 Voice Arena (optional community voice sharing)

Voice Arena is an optional community feature. Your voice test is private by default. Only if you tap to share a specific recording do we upload anything: at that point the recording, along with the display name and accent description you enter and your approximate country (derived from your IP address at upload, used to group you with similar listeners), is sent to our Cloudflare Worker backend and stored on our servers (Cloudflare D1 and R2).

• What other users see. Your shared recording, your chosen display name, and your accent description are shown to other Voicemaxx users so they can listen and rate your voice. Ratings, one-tap descriptors, and any comments others leave are shown back to you, attributed anonymously. Do not enter a name, accent, or recording you are not comfortable making public.
• When you rate others. The scores, descriptors, and any comment you submit about another recording are stored on our servers and shown anonymously to that recording's owner.
• Cloudflare, Inc. hosts this backend and stores the audio and associated data on our behalf. Privacy policy.
• Reported-clip safety review. Before upload, the App separately asks whether you permit Cloudflare Workers AI to receive and transcribe the recording if another user reports it. This switch is off by default, identifies the audio and recipient, and must be turned on before the Share button is enabled. If a consented public recording is reported, it is removed from circulation immediately and Cloudflare Workers AI may transcribe the audio so an authorized human moderator can review it. Recordings uploaded by older versions without this permission are not sent for AI transcription.
• Removal. A reported recording is removed from circulation immediately. You can remove your own shared recording at any time by recording a new one, and you can request deletion of Voice Arena data we hold as described in Section 11.

We use this data only to operate Voice Arena. We do not sell it or use your recording for any purpose other than the community feature you chose to use.

6. Squad Referral Program

Voicemaxx includes an optional post-purchase referral program ("squad"). If you choose to opt in, your email address and an anonymous install identifier are sent to our Cloudflare Worker backend, which issues your invite code, tracks your 24-hour recruiting window, and — if your squad succeeds — uses your email to deliver a reward code. We use your email solely to operate this feature and are not otherwise using it for marketing communications. If you don't opt in to squad, no email address is collected.

6.1 Free Guides & Voice Tips Emails

If you ask for a free guide on voicemaxx-ai.com (for example at voicemaxx-ai.com/start), we store your email address, the guide you asked for, where the request came from (for example our website or Instagram, plus any campaign tags in the link you followed), the wording you agreed to and when, the country your request came from, and whether our emails were delivered and the guide was downloaded. If you comment on one of our Instagram posts to ask for a guide, an automated direct message (sent through our messaging tool, CreatorFlow) gives you the link to that page; we do not collect your email address in Instagram. We use your email address to send you the guide and a short series of follow-up emails over about two weeks with voice-training tips and offers for Voicemaxx Premium, and after that only occasional tips and news. Before each follow-up we check whether the same email address already has a Voicemaxx subscription (an app account with an active subscription, or a website subscription with our payment processor, Stripe), so we stop sending offers to people who have already subscribed. We also record whether an email bounced or was marked as spam, and stop emailing that address. Resend sends these emails for us, and the record is stored on Cloudflare.

Every email has a one-tap unsubscribe link. After you unsubscribe we stop sending you these emails, and we keep a record that you unsubscribed so we don't email you again by mistake. To have your email address deleted, write to privacy@starqueststudio.com. We do not sell your email address or share it with advertisers.

6.2 Friend Voice Quiz

The friend voice quiz is optional. If you create one, the App sends our Cloudflare Worker backend your first name (as you typed it, up to 20 characters), your own answers to the quiz questions (a position on each slider), your app language, platform and app version, and an anonymous install identifier. The backend creates a private link that you can send to friends. Your quiz stays open to new answers for 30 days.

Friends who open your link answer the same questions about you on voicemaxx-ai.com. We store their slider answers, any kind words they pick from a fixed list (there is no free text), and their browser language. Friends do not give us their name, email address or account. To stop spam we keep a one-way hash of the friend's IP address and a random browser identifier for 7 days, then delete both. You see your friends' answers only as totals and averages, never who said what. A friend can report a kind word, and it is then hidden.

Friend photos. After answering, a friend can choose to add a photo of themselves. This step is optional and can be skipped. The photo is cropped to a circle, stored with Cloudflare, and shown only to you inside your results and in the story video the App makes on your device. We do not use friend photos for face recognition, AI analysis or advertising. If you share your story video, you choose where it goes.

We delete a quiz, all of its answers and all friend photos 180 days after its last activity. To delete a quiz sooner, write to privacy@starqueststudio.com with your quiz link; a friend can ask us to delete their answers or photo the same way. The quiz page records anonymous usage events (for example, that a step was completed) with our analytics provider, as described in section 3.

7. Notifications

Voicemaxx uses local, on-device notifications only — for example daily practice reminders you opt into during onboarding, and, if you join the squad program, a short series of reminders about your recruiting window. We do not use push notifications, and no notification content is sent to or generated by a remote server.

8. Health, Wellness & Medical Disclaimer

Voicemaxx provides general voice-training, self-improvement, and entertainment content only.

• Voicemaxx is not a medical device.
• Voicemaxx does not provide medical diagnosis, treatment, or clinical speech-language therapy.
• Voicemaxx is not a substitute for care from a licensed physician, otolaryngologist, or speech-language pathologist.
• The LooksMaxx feature is entertainment-grade and not a dermatological, cosmetic, or medical assessment.

If you experience voice loss, persistent pain, or another medical concern, please seek professional care.

9. Payments & Subscriptions

App subscriptions and digital features are processed through Apple In-App Purchases on iOS or Google Play Billing on Android. We receive transaction identifiers and entitlement status needed to verify and restore purchases, but not your full payment-card details. The applicable store's privacy policy governs its billing data.

Website subscriptions and optional physical-product purchases are processed by Stripe. Stripe collects the payment, billing, contact, tax-location, and, for shipped products, delivery information entered at checkout. Stripe shares the customer, subscription or order, payment status, tax, transaction, and fulfillment details we need to provide access or deliver the product, prevent fraud, manage cancellation, support customers, and maintain legal and accounting records. We do not receive or store your full payment-card number. Stripe processes this information under its Privacy Policy.

A successful website subscription creates or updates an account tied to the checkout email. Our email processor Resend sends access instructions, short-lived cancellation codes, cancellation confirmations, and confirmations when a save offer is accepted. The public cancellation form does not require an account login. It may ask optional exit questions and show an optional one-time retention offer; the reason category and whether comments were provided may be included in pseudonymous product analytics, while the comment itself is not sent to our analytics provider. We retain subscription and cancellation records for access, billing, fraud prevention, disputes, tax, accounting, and legal obligations; short-lived cancellation-code records expire automatically, and optional free-text cancellation feedback is deleted within 180 days. See our Subscription Terms and Terms of Service for billing, cancellation, merchandise, and refund terms.

10. Data Selling & Sharing

We do not:

• Sell personal data
• Rent or trade personal data
• Share personal data for third-party advertising beyond the attribution purposes in Section 3

We share data only with the processors named in this policy, each acting on our behalf for the purpose described. Our agreements and service configurations require these processors to protect the data using safeguards that are the same as or equivalent to the protections described here, to process it only for the instructed purpose, and to apply their published security and privacy commitments. Separately, if you choose to use Voice Arena, the recording, display name, and accent you submit are shown publicly to other users — this is sharing you direct and control, not a sale of your data, and it happens only for recordings you explicitly share (see Section 5.4).

11. Your Rights & Data Deletion

You can delete your account in the App under Profile → Delete account, or follow the instructions at voicemaxx-ai.com/delete-account. Account deletion removes your authentication record, active sessions, referral profile, and Voice Arena recordings, ratings, reports, and blocks associated with your account, and clears known local Voicemaxx files on that device. Account deletion does not cancel billing; use Manage subscription separately. We may retain minimal transaction, cancellation-confirmation, fraud-prevention, tax, accounting, or legal records where required, but not use them to keep your account active. You may also request access, correction, portability, objection, restriction, or deletion by emailing privacy@starqueststudio.com. Depending on your location, you may have additional rights and may complain to the relevant data-protection authority.

12. Age Requirement & Children

The Android app may be used from age 9. It asks for an age range before profile questions or third-party telemetry begins. Users who select age 9–12 or 13–17 receive a restricted private experience: no account creation, Voice Arena, public sharing, dating practice, LooksMaxx selfie analysis, referral program, purchases, rating prompts, or third-party analytics, attribution, or session replay. Voice tests remain on the device unless the user is an adult and expressly chooses to share one. We do not knowingly collect personal information from a child through the restricted experience. Parents or guardians may contact privacy@starqueststudio.com or review our Child Safety Standards.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above and, for material changes, notify you within the App.

14. Contact Information

Questions about this Privacy Policy can be sent to: